If these questions cannot be answered, the organisation will take it upon themselves to answer, which most often does not reflect reality, which then creates a lot of worry in the organisation. Make sure that you have everything under control when you initiate change, and make sure that you take communication in case of change seriously right from the start.
Through organisational development, issues that today seem difficult to solve for the organisation can be analysed (through gap analysis), change processes initiated, and strategic plans drawn up.
The goal is the result, the journey is the change and the whole is the development!